Redesigning Work, Governance, and Education in Nepal


As artificial intelligence (AI), automation, and robotics redefine how the world works, developing economies like Nepal are standing at a historic crossroads. The challenge is no longer about whether change is coming — it’s already here — but how countries like Nepal can position themselves to thrive in an AI-driven world. For a rising economic hub like Nepalgunj, this shift presents both risks and an opportunity to leap ahead.

The Global Disruption: AI Is Rewriting the Job Market

Globally, we are witnessing a rapid transformation in employment due to technological advancements. According to the World Economic Forum (WEF), by 2025, 85 million jobs will be displaced, but 97 million new roles will emerge. The caveat? These new roles demand entirely new skills: digital fluency, critical thinking, and adaptability.

In the corporate world, the impact is already visible. Between 2022 and 2024, companies like Amazon, Google, Meta, and Microsoft laid off over 150,000 employees, many in white-collar roles such as finance, software engineering, HR, and customer support. In the first half of 2025 alone, over 62,000 tech jobs were eliminated — driven largely by AI adoption in content creation, coding, and virtual support services.

India’s Automation Shock: Middle-Class Jobs at Risk

India, a leader in IT and outsourcing, is facing significant challenges. With over 650,000 white-collar jobs lost in its tech sector since 2023, companies are aggressively using robotic process automation (RPA) and generative AI tools to cut costs.

Industry leaders warn that 40–50% of white-collar jobs — especially those involving routine tasks — could disappear over the next few years. The Indian experience offers a crucial warning to Nepal: service economies must modernize or risk rapid displacement.

Nepal’s Fragile Job Market: Unprepared for the Machine Age

Nepal’s economy is heavily service-oriented (≈58% of GDP), with a large informal sector and rising youth unemployment. Each year, 400,000+ Nepali youth leave the country for employment — largely in unskilled or semi-skilled roles abroad.

At home, unemployment is estimated at 10.7%, with over 80% of jobs being informal. In growing cities like Nepalgunj, employment is centered on small retail, teaching, clerical government roles, and hospitality — sectors now facing quiet disruption from automation.

For instance, banking institutions are adopting AI-driven credit scoring and chatbots. Schools are moving toward online learning. Local retailers are digitizing inventory and sales tracking. These shifts are slowly making redundant the clerical and administrative roles that once formed the backbone of regional employment.

White-Collar Disruption: A Global Service Sector Shift

Worldwide, AI is transforming the service sector. In banking, up to 54% of roles are considered automatable. While this can raise profits (projected gains of $170 billion globally), it also threatens thousands of mid-level jobs in finance, insurance, and administration.

In Nepal, this reality is fast approaching. Manual accounting is being replaced by ERP software. Customer queries are increasingly managed through bots. Education consultancies are using automated CRM tools to process applications. In regions like Nepalgunj, such trends will deepen unless the workforce upskills.

AI in Governance: What Nepal Can Learn from India

One of the most powerful applications of AI is in public governance. India’s CPC Bangalore processes over 70 million tax returns annually using AI and machine learning, allowing for real-time fraud detection, audit targeting, and refund processing.

Nepal’s government can follow this model. AI-based automation in taxation, land records, licensing, procurement, and social security could:

Cut corruption

Reduce delays

Improve transparency

Increase revenue

For a city like Nepalgunj, municipal-level automation — such as online billing, tax filing, or digital grievance systems — could make local governance significantly more responsive and accountable.

What Businesses Can Do to Adapt

In Nepal, especially outside Kathmandu, most small businesses and service providers still operate manually. But survival in an AI-driven economy will demand change. Here’s how businesses can begin:

Adopt smart tools: Cloud accounting, inventory software, automated marketing, and CRM systems.

Train staff: Upskill employees in basic IT, communication, and digital tools.

Hybrid models: Use both digital and in-person channels (e.g., coaching centers using Zoom + classroom).

Use data: Make decisions based on sales trends, customer feedback, and usage analytics.

Partner with startups: Work with local IT firms or developers to implement affordable AI solutions.

In Nepalgunj, digital service centers and innovation hubs could play a key role in helping local businesses transition smoothly.

Education: The Weakest Link in Nepal’s AI Readiness

Nepal’s education system is still stuck in rote learning and outdated syllabi. While countries are embedding AI, robotics, and coding in schools, Nepal is exporting its youth — over 60,000 students per year — who often never return due to a lack of skilled jobs at home.

To reverse this, the education sector must transform:

Introduce STEM and AI curricula by secondary school

Launch vocational programs in AI, IT, and automation

Set up digital innovation labs in public colleges

Train teachers in EdTech and digital pedagogy

Encourage industry–academia collaboration for internships

Nepalgunj’s schools and colleges can lead the way by piloting skill-focused, tech-enabled learning ecosystems.

Government’s Role: From Passive Observer to Strategic Enabler

Nepal’s policymakers must recognize that automation is not a future issue — it is a current challenge that demands strategic foresight. Here’s what the government can do:

National AI Policy: Define ethical standards, sectoral applications, and labor protections.

Invest in infrastructure: Ensure internet, electricity, and devices reach underserved areas.

Partner for reskilling: Launch skilling and reskilling programs with private-sector collaboration.

Expand smart services: Automate tax, social security, business registration, and civil services.

Support local innovation: Offer grants or tax benefits to startups building AI tools in Nepali for education, health, agriculture, or governance.

A Final Word: The Time to Act Is Now

The age of automation is here. It is displacing jobs, reshaping business models, and redefining governance — not just in Silicon Valley, but in Kathmandu and Nepalgunj alike.

The question is not whether Nepal will be affected, but whether it will be prepared.

For business leaders, this means investing in technology and people.

For educators, this means teaching real-world, future-ready skills.

For policymakers, this means thinking long-term, acting urgently.

If Nepal acts now — with intent, strategy, and speed — it can turn AI into a tool for national transformation. If it delays, the cost may be too high to reverse.

प्रकाशित मितिः     २५ श्रावण २०८२, आईतवार २१:०६  |